Delivery schedule

Your order is scheduled to be dispatched within 2-3 business days.

Delivery time within New Zealand is 2-3 days after dispatch unless there is a known issue.

Australia - 3-5 days, and some remote area up to 7-10 days.

Other parts of the world 5-10 days.

Any Customs related costs are to be paid by the customer. 
IMPORTANT information below for international orders.


Should you wish to communicate with us please do not hesitate to get in touch using following channel.

Instagram: @sigtools 


If you are a customer outside of New Zealand please read carefully to avoid any delays and overpaying.

  • We strongly recommend insuring your shipment. 

    To insure your order, all you have to do is ADD a DHL Insurance product to your cart. It can be found by search option on the website by typing 'DHL'.

    With no insurance added to your order, we are unable to offer any replacement and/or refund for any unfortunate events of missing and/or damaged shipments. 

    Peace of mind is better than anything else. 

  • The customs taxes and duty for international orders are to be paid by the customer unless otherwise agreed.
    Refer to your local authority as each country has different threshold for 'Tax-Free' value for shopping overseas.

    For example, searching '[your country] import tax free limit' will show information about the regulations. 

  • We do NOT offer any legal advice regarding  any rules and regulations as they change all the time.